These Terms of Service ("Terms") form a binding agreement between you and the business you represent ("you", "Customer") and Nexunova ("Nexunova", "we", "us"), governing your access to and use of the Nexunova RMS recovery-management software, websites, desktop application, and related services (collectively, the "Service"). By creating an account, clicking "I agree", or using the Service, you accept these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and authorised to bind the business you register on its behalf. You are responsible for the accuracy of the information you provide and for all activity that occurs under your account. You must keep your credentials confidential and notify us promptly of any unauthorised use. Each workspace ("Company") is a separate tenant; you must not attempt to access data belonging to another tenant.
Nexunova RMS provides tools for managing real-estate projects and units, sales and installment schedules, payments and receivables, recovery and collections, reporting, and related administrative functions. Features available to you depend on your subscription plan. We may add, change, or remove features over time; material reductions to a paid plan will be communicated in advance where reasonably practicable.
You agree to use the Service only for lawful, legitimate business purposes. You must not:
As between the parties, you own the data you enter into the Service ("Customer Data"). You grant us a limited licence to host, process, and transmit Customer Data solely to provide and support the Service. You are responsible for the legality of the Customer Data you collect and for having the necessary rights and consents to process it. Our handling of personal data is described in our Privacy Policy.
The Service, including its software, design, and trademarks, is and remains the property of Nexunova and its licensors. These Terms grant you a non-exclusive, non-transferable right to use the Service during your subscription; no other rights are granted.
We aim to keep the Service available and to maintain regular backups, but the Service is provided on a commercially reasonable-efforts basis and may experience downtime for maintenance or factors beyond our control. You remain responsible for retaining your own copies of critical records where required.
The Service is provided "as is" without warranties of any kind, whether express or implied, to the maximum extent permitted by law. Nexunova does not provide legal, tax, accounting, or financial advice; outputs of the Service are tools to assist your own decisions. To the maximum extent permitted by law, Nexunova's aggregate liability arising out of or relating to the Service will not exceed the fees you paid for the Service in the twelve months preceding the claim, and we will not be liable for indirect, incidental, or consequential damages or loss of data, profits, or goodwill.
We may suspend or terminate accounts that violate these Terms, are involved in unlawful activity, or are overdue on payment. You may cancel at any time; cancellation stops future renewals but does not entitle you to a refund of fees already paid. On termination, your right to use the Service ends; we may delete Customer Data after a reasonable retention window as described in the Privacy Policy.
These Terms are governed by the laws of the Islamic Republic of Pakistan, and the courts of Pakistan have exclusive jurisdiction, without prejudice to any mandatory consumer or data-protection rights you may have in your place of residence.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in-app or by email. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms? Contact us at support@nexunova.com or, for billing, sales@nexunova.com.