/* ══════════════════════════════════════════════════════════════════
   NEXUNOVA RMS — Follow-up & Recovery Module  v1.0
   Scoped to .module-recovery · Uses theme.css variables throughout
══════════════════════════════════════════════════════════════════ */

/* ── Module wrapper ─────────────────────────────────────────────── */
.module-recovery {
  max-width: 1440px;
  margin: 0 auto;
  min-height: calc(100vh - 200px);
}

/* ══════════════════════════════════════════════════════════════════
   STEP 1 — MODULE HEADER (sticky, 64px, shared across all tabs)
══════════════════════════════════════════════════════════════════ */

.fc-header {
  position: sticky;
  top: 0;
  z-index: 20;
  min-height: 64px;
  background: var(--bg-page);
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 28px;
  gap: 16px;
  margin: -24px -28px 0;
}

@media (max-width: 1024px) {
  .fc-header { padding: 10px 20px; margin: -20px -20px 0; }
}

.fc-header-left {
  display: flex;
  flex-direction: column;
  gap: 4px;
  min-width: 0;
}

.fc-breadcrumb {
  font-size: 11px;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 3px;
  line-height: 1;
}

.fc-title-row {
  display: flex;
  align-items: center;
  gap: 8px;
  line-height: 1;
}

.fc-title-icon {
  color: var(--text-muted);
  display: flex;
  align-items: center;
  flex-shrink: 0;
}

.fc-title {
  font-size: 17px;
  font-weight: 600;
  color: var(--text);
  letter-spacing: -0.3px;
}

.fc-sub {
  font-size: 11.5px;
  color: var(--text-muted);
  line-height: 1;
}

.fc-header-right {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

/* ── Ghost icon button 32×32 ──────────────────────────────────── */
.fc-icon-btn {
  width: 32px;
  height: 32px;
  border: 1px solid var(--border);
  background: transparent;
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--text-muted);
  transition: background 150ms, color 150ms, border-color 150ms;
  padding: 0;
}
.fc-icon-btn:hover {
  background: var(--bg-card-hover);
  color: var(--text);
  border-color: var(--border-strong);
}
.fc-icon-btn:active { transform: scale(0.95); }
.fc-icon-btn.spinning svg { animation: fcSpin 0.6s linear infinite; }
@keyframes fcSpin { to { transform: rotate(360deg); } }

/* ── Primary button 36px ─────────────────────────────────────── */
.fc-btn-primary {
  height: 36px;
  padding: 0 14px;
  background: var(--primary);
  color: var(--text-on-primary);
  border: none;
  border-radius: 6px;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: background 150ms;
  white-space: nowrap;
}
.fc-btn-primary:hover  { background: var(--primary-hover); }
.fc-btn-primary:active { transform: scale(0.97); }

/* ══════════════════════════════════════════════════════════════════
   TAB NAVIGATION — underline style, no solid fill
══════════════════════════════════════════════════════════════════ */

/* Tabs as discrete pill-buttons (per Rashid: "INHE SHAPE DO TAAKAY PATA
   CHALE K YE BUTTONS HAIN"). Previous design was underline-style — read
   as plain text labels, not as clickable buttons. New design: each tab
   is a distinct rounded rectangle with a visible border, hover state,
   and clear "filled" active state. Container still sticks to the top
   on scroll with a subtle bottom divider. */
.fc-tabs {
  display: flex;
  align-items: center;
  background: var(--bg-page);
  border-bottom: 1px solid var(--border);
  padding: 12px 28px;
  margin: 0 -28px 16px;
  gap: 6px;
  position: sticky;
  top: 64px;
  z-index: 19;
  overflow-x: auto;
  scrollbar-width: none;
}
.fc-tabs::-webkit-scrollbar { display: none; }

@media (max-width: 1024px) {
  .fc-tabs { padding: 10px 20px; margin: 0 -20px 12px; }
}

.fc-tab {
  height: 34px;
  padding: 0 14px;
  border: 1px solid var(--border);
  background: var(--bg-card);
  border-radius: 8px;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-muted);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: color 120ms, background 120ms, border-color 120ms, box-shadow 120ms;
  white-space: nowrap;
  flex-shrink: 0;
}
.fc-tab svg { transition: color 120ms; }

.fc-tab:hover {
  color: var(--text);
  border-color: var(--border-strong);
  background: var(--bg-card-hover);
}

.fc-tab.active {
  color: var(--primary);
  background: var(--bg-primary-soft);
  border-color: var(--primary);
  box-shadow: 0 1px 2px rgba(37,99,235,.06);
}
.fc-tab.active svg { color: var(--primary); }

/* Badge on tab */
.fc-tab-badge {
  font-size: 11px;
  font-weight: 500;
  background: var(--danger);
  color: #fff;
  border-radius: 10px;
  padding: 1px 6px;
  line-height: 1.5;
  min-width: 18px;
  text-align: center;
}

/* ── Tab content fade ─────────────────────────────────────────── */
/* Default state is VISIBLE — animation enhances, never blocks.
   Earlier value `animation-fill-mode: both` left opacity stuck at 0
   (the `from` state) when the animation didn't fire — e.g. element
   created while parent was display:none on first nav into the page,
   or while a tab swap re-added the class mid-paint. Result: tabs +
   shell rendered fine, content built into innerHTML (verified ~7600
   chars), but invisible. Fix: opacity:1 as the natural default,
   `forwards` fill so the `to` state sticks but the `from` state
   never escapes the animation window. */
.fc-content {
  padding-top: 20px;
  opacity: 1;
}

.fc-tab-fade {
  animation: fcFade 120ms ease-out forwards;
}
@keyframes fcFade {
  from { opacity: 0; transform: translateY(4px); }
  to   { opacity: 1; transform: translateY(0); }
}

/* ══════════════════════════════════════════════════════════════════
   STEP 2 — DASHBOARD KPI CARDS
══════════════════════════════════════════════════════════════════ */

.fc-kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  margin-bottom: 16px;
}
@media (max-width: 960px)  { .fc-kpi-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 500px)  { .fc-kpi-grid { grid-template-columns: 1fr; } }

.fc-kpi {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 16px;
  box-shadow: var(--shadow-sm);
  display: flex;
  gap: 12px;
  align-items: flex-start;
}

.fc-kpi-icon {
  width: 32px;
  height: 32px;
  border-radius: 7px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
/* Color tile variants */
.fc-kpi-icon.indigo  { background: rgba(37,99,235,.10); color: #2563EB; }
.fc-kpi-icon.emerald { background: rgba(16,163,74,.10); color: #16A34A; }
.fc-kpi-icon.blue    { background: rgba(37,99,235,.10); color: #2563EB; }
.fc-kpi-icon.red     { background: rgba(220,38,38,.10); color: #DC2626; }
.fc-kpi-icon.amber   { background: rgba(217,119,6,.10); color: #D97706; }
.fc-kpi-icon.violet  { background: rgba(124,58,237,.10); color: #7C3AED; }
.fc-kpi-icon.slate   { background: rgba(71,85,105,.10); color: #475569; }

.fc-kpi-body { flex: 1; min-width: 0; }

.fc-kpi-label {
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  margin-bottom: 4px;
  line-height: 1;
}

.fc-kpi-value {
  font-size: 22px;
  font-weight: 600;
  color: var(--text);
  line-height: 1.1;
  font-variant-numeric: tabular-nums;
}

.fc-kpi-sub {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 3px;
  line-height: 1.3;
}

.fc-kpi-mini {
  font-size: 11px;
  color: var(--text-faint);
  margin-top: 4px;
  line-height: 1.3;
}

/* ── Action Lanes (3-column) ─────────────────────────────────── */
.fc-lanes {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
  margin-bottom: 16px;
}
@media (max-width: 800px)  { .fc-lanes { grid-template-columns: 1fr; } }

.fc-lane {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.fc-lane-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 16px 12px;
  border-bottom: 1px solid var(--border);
  gap: 10px;
}

.fc-lane-title-wrap { display: flex; align-items: center; gap: 6px; }

/* Lane title — prominent WITHOUT being bold.
   Per Rashid: "BOLD AUR AJEEB B NA LAGAY. Q K BOLD KAFI DAFA HAM TRY
   KAR CHUKAY AJEEB HEE LAGTA HAI, PROMINENT KARO HEADINGS KO WITHOUT
   BOLDING IT."
   Trick: size + natural case + full color + tracking, weight stays at 500.
   Previous: 11px / 600 / UPPERCASE / muted — too small + shouty.
   Now:      15px / 500 / natural case / primary text / tight tracking. */
.fc-lane-title {
  font-size: 15px;
  font-weight: 500;
  text-transform: none;
  letter-spacing: -0.15px;
  color: var(--text);
  line-height: 1.2;
}

.fc-lane-count {
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
  background: var(--bg-chip);
  padding: 2px 8px;
  border-radius: 10px;
  font-variant-numeric: tabular-nums;
  line-height: 1.4;
}

.fc-lane-link {
  font-size: 12px;
  color: var(--primary);
  cursor: pointer;
  background: none;
  border: none;
  padding: 0;
  white-space: nowrap;
  font-weight: 500;
}
.fc-lane-link:hover { text-decoration: underline; }

.fc-lane-body { flex: 1; }

.fc-lane-footer {
  padding: 8px 14px;
  border-top: 1px solid var(--border);
  font-size: 12px;
  color: var(--primary);
  cursor: pointer;
  text-align: center;
  font-weight: 500;
  transition: background 100ms;
}
.fc-lane-footer:hover { background: var(--bg-row-hover); }

/* Lane empty state */
.fc-lane-empty {
  padding: 24px 16px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 6px;
  text-align: center;
}
.fc-lane-empty-icon {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--bg-chip);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--text-faint);
}
.fc-lane-empty-icon.success { background: var(--bg-success-soft); color: var(--success); }
.fc-lane-empty-title {
  font-size: 13px;
  font-weight: 500;
  color: var(--text-muted);
  margin-top: 2px;
}

/* Lane item row */
.fc-lane-row {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 8px 14px;
  min-height: 56px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  transition: background 100ms;
}
.fc-lane-row:hover { background: var(--bg-row-hover); }
.fc-lane-row:last-child { border-bottom: none; }

.fc-lane-rank {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--bg-chip);
  color: var(--text-muted);
  font-size: 10px;
  font-weight: 600;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.fc-lane-info  { flex: 1; min-width: 0; }
.fc-lane-name {
  font-size: 13px;
  font-weight: 500;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.fc-lane-meta  { font-size: 12px; color: var(--text-muted); margin-top: 1px; }

.fc-lane-action {
  font-size: 12px;
  color: var(--primary);
  cursor: pointer;
  white-space: nowrap;
  background: none;
  border: none;
  padding: 0;
  font-weight: 500;
}
.fc-lane-action:hover { text-decoration: underline; }

/* ══════════════════════════════════════════════════════════════════
   SECTION CARD (full-width sections below lanes)
══════════════════════════════════════════════════════════════════ */

.fc-section {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  margin-bottom: 16px;
  overflow: hidden;
}

.fc-section-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  gap: 12px;
  flex-wrap: wrap;
}
.fc-section-header-left { flex: 1; min-width: 0; }

/* Section title — same no-bold-prominence rule as .fc-lane-title
   ([[feedback-no-bold-prominence]]). Size + tracking + full text color
   carry prominence, weight stays at 500. */
.fc-section-title {
  font-size: 15px;
  font-weight: 500;
  letter-spacing: -0.15px;
  color: var(--text);
  line-height: 1.2;
}

.fc-section-sub {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 2px;
  line-height: 1.4;
}

.fc-section-right {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}

/* ── Compact table ───────────────────────────────────────────── */
.fc-tbl-wrap { overflow-x: auto; }

.fc-table {
  width: 100%;
  border-collapse: collapse;
}

.fc-table thead th {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  padding: 8px 12px;
  background: var(--bg-page);
  text-align: left;
  white-space: nowrap;
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
}
.fc-table thead th.r { text-align: right; }
.fc-table thead th.c { text-align: center; }

.fc-table tbody tr {
  height: 44px;
  border-bottom: 1px solid var(--border);
  transition: background 100ms;
}
.fc-table tbody tr:hover { background: var(--bg-row-hover); }
.fc-table tbody tr:nth-child(even) { background: var(--bg-row-stripe); }
.fc-table tbody tr:nth-child(even):hover { background: var(--bg-row-hover); }
.fc-table tbody tr:last-child { border-bottom: none; }

.fc-table tbody td {
  padding: 0 12px;
  font-size: 13px;
  color: var(--text);
  vertical-align: middle;
}
.fc-table tbody td.muted { color: var(--text-muted); font-size: 12px; }
.fc-table tbody td.r     { text-align: right; }
.fc-table tbody td.c     { text-align: center; }
.fc-table tbody td.mono  { font-family: 'JetBrains Mono','Courier New',monospace; }

.fc-tbl-footer {
  padding: 10px 16px;
  border-top: 1px solid var(--border);
  font-size: 12px;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.fc-tbl-footer a, .fc-tbl-footer span.lnk {
  color: var(--primary);
  cursor: pointer;
  text-decoration: none;
  font-weight: 500;
}
.fc-tbl-footer a:hover, .fc-tbl-footer span.lnk:hover { text-decoration: underline; }

/* Rank badge */
.fc-rank {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: var(--bg-chip);
  color: var(--text);
  font-size: 11px;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.fc-rank.top { background: var(--primary); color: #fff; }

/* Unit chip */
.fc-unit {
  display: inline-block;
  font-family: 'JetBrains Mono','Courier New',monospace;
  font-size: 11px;
  background: var(--bg-chip);
  color: var(--text-soft);
  padding: 2px 7px;
  border-radius: 4px;
  letter-spacing: 0.03em;
  white-space: nowrap;
}

/* Amount cells */
.fc-amount {
  font-size: 13px;
  font-weight: 600;
  font-variant-numeric: tabular-nums;
  text-align: right;
}
.fc-pkr {
  font-size: 10px;
  font-weight: 400;
  color: var(--text-muted);
  vertical-align: middle;
  margin-right: 1px;
}

/* Project color dot */
.fc-proj-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  display: inline-block;
  margin-right: 5px;
  flex-shrink: 0;
  background: var(--text-faint);
}

/* ── Compact action buttons ──────────────────────────────────── */
.fc-btn {
  height: 28px;
  padding: 0 10px;
  font-size: 11px;
  font-weight: 500;
  border-radius: 5px;
  border: none;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  transition: background 120ms, color 120ms;
  white-space: nowrap;
  flex-shrink: 0;
}
.fc-btn.primary {
  background: var(--bg-primary-soft);
  color: var(--primary);
}
.fc-btn.primary:hover { background: var(--primary); color: #fff; }

.fc-btn.ghost {
  background: transparent;
  color: var(--text-muted);
  border: 1px solid var(--border);
}
.fc-btn.ghost:hover { background: var(--bg-card-hover); color: var(--text); }

.fc-icon-btn-sm {
  width: 28px;
  height: 28px;
  border-radius: 5px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-muted);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: background 120ms, color 120ms;
  padding: 0;
  flex-shrink: 0;
}
.fc-icon-btn-sm:hover { background: var(--bg-card-hover); color: var(--text); }

/* ══════════════════════════════════════════════════════════════════
   STEP 3 — WORK QUEUE
══════════════════════════════════════════════════════════════════ */

.fc-queue-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  margin-bottom: 12px;
  flex-wrap: wrap;
  gap: 12px;
}
.fc-queue-title { font-size: 15px; font-weight: 600; color: var(--text); }
.fc-queue-meta  { font-size: 12px; color: var(--text-muted); margin-top: 2px; }

.fc-queue-controls { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }

/* Filter pills */
.fc-pills {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  margin-bottom: 12px;
}

.fc-pill {
  height: 28px;
  padding: 0 12px;
  border-radius: 14px;
  border: 1px solid var(--border);
  background: transparent;
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
  cursor: pointer;
  transition: all 120ms;
  white-space: nowrap;
  display: inline-flex;
  align-items: center;
  gap: 5px;
}
.fc-pill:hover { border-color: var(--border-strong); color: var(--text); }
.fc-pill.active {
  background: var(--bg-primary-soft);
  color: var(--primary);
  border-color: var(--primary);
}

.fc-pill-count {
  font-size: 11px;
  font-weight: 600;
  background: var(--bg-chip);
  padding: 0 5px;
  border-radius: 8px;
  color: var(--text-muted);
  line-height: 1.6;
}
.fc-pill.active .fc-pill-count { background: rgba(37,99,235,.15); color: var(--primary); }

/* Select dropdown */
.fc-select {
  height: 32px;
  padding: 0 28px 0 10px;
  background-color: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 12px;
  color: var(--text);
  outline: none;
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 8px center;
  background-size: 12px 12px;
  transition: border-color 150ms;
}
.fc-select:focus { border-color: var(--border-focus); outline: none; }

/* Queue card wrapper */
.fc-queue-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: var(--shadow-sm);
  overflow: hidden;
  margin-bottom: 0;
}

/* Queue item */
.fc-qi {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 16px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  transition: background 100ms;
  min-height: 64px;
}
.fc-qi:hover { background: var(--bg-row-hover); }
.fc-qi:last-child { border-bottom: none; }
.fc-qi:hover .fc-qi-actions { opacity: 1; pointer-events: all; }

.fc-qi-rank {
  width: 26px;
  height: 26px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 600;
  flex-shrink: 0;
}
.fc-qi-rank.top    { background: var(--primary); color: #fff; }
.fc-qi-rank.normal { background: var(--bg-chip);  color: var(--text-muted); }

.fc-qi-body { flex: 1; min-width: 0; }

.fc-qi-row1 {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 3px;
}

.fc-qi-name  { font-size: 13px; font-weight: 500; color: var(--text); }

/* Status pills on queue rows */
.fc-status {
  display: inline-flex;
  align-items: center;
  font-size: 11px;
  font-weight: 500;
  padding: 1px 8px;
  border-radius: 10px;
  white-space: nowrap;
}
.fc-status.never    { background: rgba(217,119,6,.12);  color: #D97706; }
.fc-status.overdue  { background: var(--bg-danger-soft); color: var(--danger); }
.fc-status.critical { background: var(--bg-danger-soft); color: var(--danger); }
.fc-status.today    { background: var(--bg-primary-soft); color: var(--primary); }
.fc-status.broken   { background: var(--bg-danger-soft); color: var(--danger); }

.fc-qi-meta {
  font-size: 12px;
  color: var(--text-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.fc-qi-actions {
  display: flex;
  gap: 6px;
  align-items: center;
  opacity: 0;
  pointer-events: none;
  transition: opacity 120ms;
  flex-shrink: 0;
}

/* ══════════════════════════════════════════════════════════════════
   SIDE DRAWER
══════════════════════════════════════════════════════════════════ */

.fc-drawer-overlay {
  position: fixed;
  inset: 0;
  background: var(--bg-modal-overlay);
  z-index: 200;
  opacity: 0;
  transition: opacity 220ms ease-out;
  pointer-events: none;
}
.fc-drawer-overlay.open { opacity: 1; pointer-events: all; }

.fc-drawer {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  width: 440px;
  max-width: 100vw;
  background: var(--bg-card);
  box-shadow: var(--shadow-lg);
  z-index: 201;
  display: flex;
  flex-direction: column;
  transform: translateX(100%);
  transition: transform 220ms ease-out;
  overflow: hidden;
}
.fc-drawer.open { transform: translateX(0); }

.fc-drawer-hdr {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 20px;
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
  gap: 12px;
}

.fc-drawer-title {
  font-size: 14px;
  font-weight: 600;
  color: var(--text);
  display: flex;
  align-items: center;
  gap: 8px;
}

.fc-drawer-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 20px;
}

.fc-drawer-section { margin-bottom: 20px; }

.fc-drawer-sec-title {
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 10px;
  display: flex;
  align-items: center;
  gap: 6px;
}

/* Client snapshot row */
.fc-snap-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 12px;
}

.fc-snap-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--bg-primary-soft);
  color: var(--primary);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  font-weight: 600;
  flex-shrink: 0;
}

.fc-snap-name  { font-size: 14px; font-weight: 600; color: var(--text); }
.fc-snap-phone { font-size: 12px; color: var(--text-muted); margin-top: 2px; }

.fc-snap-actions { display: flex; gap: 6px; margin-top: 10px; }

/* Unit detail rows in drawer */
.fc-detail-row {
  display: flex;
  justify-content: space-between;
  padding: 6px 0;
  border-bottom: 1px solid var(--border);
  font-size: 12px;
  gap: 12px;
}
.fc-detail-row:last-child { border-bottom: none; }
.fc-detail-label { color: var(--text-muted); flex-shrink: 0; }
.fc-detail-val   { color: var(--text); font-weight: 500; text-align: right; }

/* Timeline in drawer */
.fc-tl {
  position: relative;
  padding-left: 22px;
}
.fc-tl::before {
  content: '';
  position: absolute;
  left: 6px;
  top: 10px;
  bottom: 4px;
  width: 1px;
  background: var(--border);
}

.fc-tl-item {
  position: relative;
  margin-bottom: 14px;
}
.fc-tl-dot {
  position: absolute;
  left: -18px;
  top: 3px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--bg-chip);
  border: 2px solid var(--border);
}
.fc-tl-date  { font-size: 11px; color: var(--text-muted); margin-bottom: 2px; }
.fc-tl-main  { font-size: 13px; color: var(--text); font-weight: 500; }
.fc-tl-sub   { font-size: 12px; color: var(--text-muted); margin-top: 2px; }

/* Quick log form in drawer */
.fc-quick-log {
  border-top: 1px solid var(--border);
  padding-top: 14px;
  margin-top: 4px;
}

/* ══════════════════════════════════════════════════════════════════
   STEP 4 — CONTACT LOG FILTER BAR
══════════════════════════════════════════════════════════════════ */

.fc-filter-bar {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  flex-wrap: wrap;
  padding-bottom: 12px;
}

.fc-fg {
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.fc-flabel {
  font-size: 10px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-faint);
}

.fc-fi {
  height: 32px;
  padding: 0 10px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 12px;
  color: var(--text);
  outline: none;
  transition: border-color 150ms;
  min-width: 90px;
}
.fc-fi:focus { border-color: var(--border-focus); }
.fc-fi::placeholder { color: var(--text-faint); }
.fc-fi[type="date"]::-webkit-calendar-picker-indicator { opacity: 0.5; cursor: pointer; }

.fc-search-wrap {
  position: relative;
  flex: 1;
  min-width: 160px;
}
.fc-search-icon {
  position: absolute;
  left: 9px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--text-faint);
  pointer-events: none;
  display: flex;
}
.fc-search-input {
  width: 100%;
  height: 32px;
  padding: 0 10px 0 30px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 12px;
  color: var(--text);
  outline: none;
  box-sizing: border-box;
  transition: border-color 150ms;
}
.fc-search-input:focus { border-color: var(--border-focus); }
.fc-search-input::placeholder { color: var(--text-faint); }

/* Summary strip */
.fc-sum-strip {
  font-size: 13px;
  font-weight: 500;
  padding: 10px 14px;
  background: var(--bg-chip);
  border-radius: 8px;
  color: var(--text-soft);
  margin-bottom: 12px;
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  align-items: center;
  line-height: 1;
}
.fc-sum-sep { color: var(--text-faint); font-weight: 400; }
.fc-sum-val { font-variant-numeric: tabular-nums; }

/* Channel/Response badges in table */
.fc-badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 11px;
  font-weight: 500;
  padding: 2px 8px;
  border-radius: 10px;
  white-space: nowrap;
}
/* Channels */
.fc-badge.call      { background: var(--bg-primary-soft); color: var(--primary); }
.fc-badge.whatsapp  { background: var(--bg-success-soft); color: var(--success); }
.fc-badge.visit     { background: rgba(124,58,237,.12);   color: #7C3AED; }
.fc-badge.email     { background: var(--bg-info-soft);    color: var(--info); }
.fc-badge.sms       { background: rgba(6,182,212,.12);    color: #0891B2; }
.fc-badge.meeting   { background: rgba(124,58,237,.12);   color: #7C3AED; }
/* Responses */
.fc-badge.promised      { background: var(--bg-success-soft); color: var(--success); }
.fc-badge.refused       { background: var(--bg-danger-soft);  color: var(--danger); }
.fc-badge.unreachable   { background: var(--bg-chip);          color: var(--text-muted); }
.fc-badge.busy          { background: var(--bg-warning-soft);  color: var(--warning); }
.fc-badge.noresponse    { background: var(--bg-danger-soft);   color: var(--danger); }
.fc-badge.interested    { background: var(--bg-success-soft);  color: var(--success); }
.fc-badge.willpay       { background: var(--bg-success-soft);  color: var(--success); }
.fc-badge.notinterested { background: var(--bg-chip);           color: var(--text-muted); }
.fc-badge.dispute       { background: var(--bg-warning-soft);  color: var(--warning); }
.fc-badge.callback      { background: var(--bg-primary-soft);  color: var(--primary); }

/* Severity flag dots */
.fc-flag-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
  flex-shrink: 0;
}
.fc-flag-dot.red    { background: var(--danger); }
.fc-flag-dot.orange { background: #F97316; }
.fc-flag-dot.yellow { background: var(--warning); }

/* ══════════════════════════════════════════════════════════════════
   STEP 5 — REPORTS SUB-TABS
══════════════════════════════════════════════════════════════════ */

.fc-sub-tabs {
  display: flex;
  gap: 4px;
  flex-wrap: wrap;
  margin-bottom: 16px;
}

.fc-sub-tab {
  height: 32px;
  padding: 0 12px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: transparent;
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
  cursor: pointer;
  transition: all 120ms;
  white-space: nowrap;
}
.fc-sub-tab:hover { border-color: var(--border-strong); color: var(--text); }
.fc-sub-tab.active {
  background: var(--bg-primary-soft);
  border-color: var(--primary);
  color: var(--primary);
}

/* Report controls row */
.fc-rpt-controls {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.fc-rpt-controls-right {
  margin-left: auto;
  display: flex;
  gap: 8px;
  align-items: center;
}

/* ══════════════════════════════════════════════════════════════════
   STEP 6 — ESCALATION
══════════════════════════════════════════════════════════════════ */

.fc-esc-kpi-grid {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 10px;
  margin-bottom: 16px;
}
@media (max-width: 1100px) { .fc-esc-kpi-grid { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 600px)  { .fc-esc-kpi-grid { grid-template-columns: repeat(2, 1fr); } }

/* Flag filter pills inside section */
.fc-flag-pills {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
}

/* Flag legend */
.fc-flag-legend {
  display: flex;
  gap: 20px;
  flex-wrap: wrap;
  padding: 12px 16px;
  border-top: 1px solid var(--border);
  font-size: 12px;
  color: var(--text-muted);
  background: var(--bg-page);
}

.fc-legend-item {
  display: flex;
  align-items: center;
  gap: 6px;
}

/* ══════════════════════════════════════════════════════════════════
   STEP 7 — LOG CONTACT MODAL
══════════════════════════════════════════════════════════════════ */

/* The modal itself (overrides existing m-con max-width) */
#m-con .md.fc-modal { max-width: 560px; }

.fc-modal-sub {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 2px;
}

/* Form sections inside modal */
.fc-form-sec  { margin-bottom: 18px; }
.fc-form-sec:last-child { margin-bottom: 0; }

.fc-form-lbl {
  display: block;
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 6px;
}

.fc-form-input {
  width: 100%;
  height: 36px;
  padding: 0 12px;
  background: var(--bg-input);
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 13px;
  color: var(--text);
  outline: none;
  box-sizing: border-box;
  transition: border-color 150ms;
  font-family: inherit;
}
.fc-form-input:focus { border-color: var(--border-focus); }

.fc-form-textarea {
  width: 100%;
  padding: 10px 12px;
  background: var(--bg-input);
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 13px;
  color: var(--text);
  outline: none;
  box-sizing: border-box;
  resize: vertical;
  font-family: inherit;
  line-height: 1.5;
  transition: border-color 150ms;
}
.fc-form-textarea:focus { border-color: var(--border-focus); }
.fc-form-textarea::placeholder { color: var(--text-faint); }

/* Segmented controls for channel / response */
.fc-seg { display: flex; gap: 6px; flex-wrap: wrap; }

.fc-seg-btn {
  height: 38px;
  padding: 0 14px;
  border: 1.5px solid var(--border);
  background: transparent;
  border-radius: 8px;
  font-size: 12px;
  font-weight: 500;
  color: var(--text-muted);
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: all 120ms;
}
.fc-seg-btn:hover { border-color: var(--border-strong); color: var(--text); }
.fc-seg-btn.active {
  background: var(--primary);
  border-color: var(--primary);
  color: #fff;
}

/* Promise zone (shown when response = Promised) */
.fc-promise-zone {
  display: none;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 12px;
  padding: 12px;
  background: var(--bg-success-soft);
  border: 1px solid rgba(22,163,74,.2);
  border-radius: 8px;
}
.fc-promise-zone.visible { display: flex; }

/* Quick date chips */
.fc-date-chips { display: flex; gap: 6px; margin-top: 6px; flex-wrap: wrap; }

.fc-date-chip {
  font-size: 11px;
  font-weight: 500;
  padding: 3px 10px;
  border-radius: 10px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  transition: all 120ms;
}
.fc-date-chip:hover {
  border-color: var(--primary);
  color: var(--primary);
  background: var(--bg-primary-soft);
}

/* Flag color buttons in modal */
.fc-flag-btns { display: flex; gap: 8px; flex-wrap: wrap; }

.fc-flag-btn {
  height: 32px;
  padding: 0 14px;
  border-radius: 6px;
  border: 1.5px solid var(--border);
  background: transparent;
  font-size: 12px;
  font-weight: 500;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: all 120ms;
  color: var(--text-muted);
}
.fc-flag-btn.red.active    { background: var(--bg-danger-soft);  border-color: var(--danger);  color: var(--danger); }
.fc-flag-btn.orange.active { background: var(--bg-warning-soft); border-color: #F97316; color: #F97316; }
.fc-flag-btn.yellow.active { background: rgba(234,179,8,.12);    border-color: #CA8A04; color: #CA8A04; }
.fc-flag-btn.none.active   { background: var(--bg-chip); border-color: var(--border-strong); color: var(--text); }

/* Modal kbd hint */
.fc-modal-kbd {
  font-size: 11px;
  color: var(--text-faint);
  display: flex;
  align-items: center;
  gap: 4px;
}
.fc-modal-kbd kbd {
  display: inline-block;
  padding: 1px 5px;
  font-size: 10px;
  font-family: monospace;
  background: var(--bg-chip);
  border: 1px solid var(--border-strong);
  border-radius: 3px;
  color: var(--text-muted);
  line-height: 1.7;
}

/* ══════════════════════════════════════════════════════════════════
   SHARED EMPTY STATES
══════════════════════════════════════════════════════════════════ */

.fc-empty {
  padding: 48px 20px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  text-align: center;
}

.fc-empty-icon {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: var(--bg-chip);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--text-faint);
  margin-bottom: 4px;
}
.fc-empty-icon.success { color: var(--success); background: var(--bg-success-soft); }

.fc-empty-title {
  font-size: 14px;
  font-weight: 500;
  color: var(--text-soft);
}

.fc-empty-sub {
  font-size: 12px;
  color: var(--text-muted);
  max-width: 280px;
  line-height: 1.5;
}

.fc-empty-cta {
  margin-top: 6px;
  height: 32px;
  padding: 0 14px;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: transparent;
  font-size: 12px;
  font-weight: 500;
  color: var(--primary);
  cursor: pointer;
  transition: all 120ms;
}
.fc-empty-cta:hover { background: var(--bg-primary-soft); border-color: var(--primary); }

/* ══════════════════════════════════════════════════════════════════
   KEYBOARD SHORTCUT TOOLTIP
══════════════════════════════════════════════════════════════════ */

[data-kbd]::after {
  content: attr(data-kbd);
  position: absolute;
  bottom: calc(100% + 6px);
  left: 50%;
  transform: translateX(-50%);
  background: var(--text);
  color: var(--bg-page);
  font-size: 10px;
  font-weight: 500;
  padding: 3px 7px;
  border-radius: 4px;
  white-space: nowrap;
  opacity: 0;
  pointer-events: none;
  transition: opacity 150ms;
  z-index: 99;
}
[data-kbd]:hover::after { opacity: 1; }